Cracked iPhone back glass: repair, replace the phone, or live with it?
Back glass is the most over-priced repair in Apple's official ecosystem. The good news: independent shops can do it for a fraction. The better news: sometimes the right answer is to leave it alone.
Key takeaways
- 01Back glass cracks rarely affect function — wireless charging usually still works.
- 02A good case hides 95% of cracks for free.
- 03Repair makes economic sense before selling/trading, or if you're keeping the phone 2+ more years.
- 04iPhone X through 11 are difficult and expensive to repair because of the laminated frame.
Why Apple charges so much for back glass
On iPhone X through 11, the back glass is laser-welded into the frame. Apple's "fix" is to replace the entire chassis — which means transferring every internal component. That's an 8-hour job, hence R8,000+ quotes.
From iPhone 12 onwards, the back is removable with controlled heat and a careful pry. Independent shops with the right equipment can do it in 90 minutes for under R2,500.
2026 back glass prices at Nextech
| Model | Nextech | Apple official |
|---|---|---|
| iPhone 11 | R1,200 | R5,499 |
| iPhone 12 | R1,499 | R5,999 |
| iPhone 13 | R1,899 | R6,499 |
| iPhone 14 | R2,499 | R7,499 |
| iPhone 15 Pro | R3,499 | R8,499 |
| iPhone 15 Pro Max | R4,200 | R9,499 |
Option 1 — Repair it
Best for: phones you're keeping 18+ months, or planning to sell within 3 months. Adds value, protects the internals from dust and water ingress over time.
Option 2 — Live with it (and add a case)
Best for: phones you'll upgrade in the next 6–12 months. A good R250 case hides the damage entirely. You save R2,000+ that goes toward the next phone.
Option 3 — Trade it in as-is
Best for: older models where repair cost is close to remaining trade-in value. We accept cracked-back trade-ins at typically R800–R1,500 below A-grade price. Sometimes that maths out better than repairing.
FAQ
Does cracked back affect water resistance?
Yes. Once the back seal is broken, IP ratings no longer apply. Avoid swimming and heavy rain until repaired or cased.
Can I use just a skin instead of a case?
A skin hides minor cracks but doesn't protect against further damage. For an already-cracked phone, a case is the better short-term call.
Talk to a human
Want a real quote for your cracked back?
Send us a photo on WhatsApp — we'll quote within 10 minutes, no obligation. Free collection across Fourways.
Repairs near you